What Is Retesting: With Examples And Best Practices

OVERVIEW

Retesting is a process of validating a specific feature whose function failed during the previous test. It is done to verify whether the test cases reported with some bugs during the execution time are fixed or not.

In the software development life cycle, the major crucial elements are testing the software’s functionality, performance, security, and other aspects, which involves checking the software for any errors. However, the major challenge is validating the software's working in line with the target audience. It is crucial to ensure the effectiveness and dependability of the developed software, and here retesting dives in as the savior.

The primary goal of software testing is to identify the error or bugs in the software application. Test engineers are responsible for identifying those and reporting to the development team for further evaluation. Later, such issues are resolved and sent to the test engineer for re-verification.

Retests ensure that additional issues do not arise during the software release. Such a process can be executed manually using a specific test case set. Irrespective of the complexity involved in retests, we should understand this as the root part of software testing to deliver high-quality products.

Retesting is a crucial software testing process where specific test cases are executed again to ensure that defects identified in previous tests have been fixed correctly. It helps verify that the modifications or bug fixes haven't introduced new issues. Retesting guarantees the reliability and quality of the software before its release.

It is part of the defect life cycle where testing of failed test cases is done, which was non-functional at the time of the earlier test fixed by developers.

Follow these points to get more information on a retest process:

• Failed test cases corresponding to reported bugs are retested.
• Another name for retesting is confirmation testing.
• For the reported error in the new build, similar test data and processes should be utilized to validate its reproducibility.

A comprehensive example of the retest process will help you get a clearer picture.

Retesting being part of the software testing life cycle surrounds several significance related to the effective delivery of the product. Undoubtedly, it is the principal part of the standard software testing process. It gives the product an extra layer of assurance, screening its technical and functional performance before release to the end users.

Businesses should guarantee high-quality digital applications in this highly competitive software development market. This requires no compromise in the quality of the final product.

Automation testing platforms can often help you get better ROI for your released product. However, a retest gives more confidence by verifying every bug. Compared with the initial testing process, it neither adds extra cost to test resources nor incurs huge time. It is known to be executed in the same environment with similar data related to failed test cases.

Additionally, the retest process addresses particular issues or bugs noted in specific application modules. Therefore, you don’t have to set up any new testing environment and give more effort to verify the quality of the product with end-to-end testing.

Although the above-explained example can help you gain superficial information. Below, we will deal with a similar example, with deeper sight into its process.

Scenario: As a part of the software development process, Build 2.0 is released. During its testing, the team identified a defect (say, Defect 2.0.1) and released it. Similar Defect 2.0.1 is to be tested in Build 2.1 (in the condition that this defect is stated in Release Note off Build 2.1) to ensure the fixation of the defect.

Process of execution: According to the Bug Life Cycle, as the bug is logged, it is immediately shared or reported to the development team. Its status is marked as “New.” Now, it's up to the development team to accept or reject the bug.

Upon acceptance of the bug, the developer will fix it and then release it in the next phase. Its status is marked as “Ready for QA.” At this time, the testers validate the bug to figure out its resolution. Hence, you can say that a retest is a planned test.

The tester uses the same test cases and test data in the previous build. If no bug is found, its status will be marked as “Fixed.” On the contrary, the status remains “Not Fixed.” Then, the Defect Retesting Document is shared with the development team.

To have good insight into retests, you must know their key features. It will not only help to diversify your test but also magnify the dimensions for the quality building of software.

Top-notch user experience in software testing follows an iterative process. For this, retaining information on the critical aspects of a retest process allows better application delivery.

Below are its key features:

• It is implemented in a similar document as the previous one and processes in the new build.
• Execution is done when specific test cases are considered to be failed.
• It occurs when a complete software requires retests to validate its quality.
• It is impossible to automate the test cases being retested.
• The retest process relies on the development team, which is responsible for accepting or rejecting the bug.
• Granular details are considered for the changed aspect of functionality by the tester.

Being a tester, it is important to decide when you should do a retest. The answer to this is straightforward. You have to consider your project’s size along with the features, which requires testing.

For example, retest becomes a normal process if an organization holds an extensive product line distributed across various products. The reason is the need for the timely release of the software application, as this may also impact other parts of systems in diverse ways.

There are different scenarios when we can use retesting as the process. Some of them are explained below:

• On detection of the rejected bug

It may happen many times when the bug issued by the tester is refused by the developer and marked as “Not Reproducible”. In such instances, a retest is done for the same bug to inform the developer that the issue is reproducible and valid.



• Need for bug fix highlighted in release note

In the process of software development, when the development team releases a new build, retesting prevails. Here, the tester tests the previously reported bugs to ensure their fixation.



• Customer request

Software quality is a major concern for every organization. To ensure this, a customer may request to run a retest for particular use cases to ensure the product's quality.



• Other scenarios

It is important to note that whenever a bug is fixed, additional test cases are created by developers. This indicates that more time should be spent writing test cases rather than fixing them. However, even though you are confident about your codebase, it is still vital to retest crucial parts of the application at the time of every release.

For example, a new functionality causes unexpected behavior and challenges in detecting bugs at the first instance. It could only be possible when such issues become apparent during testing or based on user feedback. This situation requires you to perform “retesting” to overcome skepticism about newly identified bugs.

The quality of a software application depends on the success of the retest process. It ensures the application's stability in the software development life cycle.

Some of its key benefits are highlighted below:

• Ensures whether the bug is fixed or not.
• Enhances the quality of the product and application developed.
• Ensures the working of the application or product is according to the user's expectation.
• Involves less time fixing the bugs as the specified issue is targeted.
• Works with the same data and processes with a new build for its working.
• Doesn’t require a new test environment setup.

Despite having several benefits, the retest process also holds some drawbacks. Let us understand this from the below-given section.

A retest process also has some drawbacks, which can hamper or create challenges in the testing process. Knowing such limitations will help you address those while retesting to avoid any issues.

Let us understand what they are.

• Needs a new build for authentication of defects.
• Test cases of retests can only be fetched when it is initiated.
• It is not possible to automate the test cases to retest.
• Retesting failed test cases needs additional time and effort.
• Retests cannot be guaranteed as part of the testing process except in cases where a bug is identified or corrected.

Addressing the drawbacks of retests, it can be said that a retest may be challenging for some testers. Especially the new tester often tries to find some alternative way to fix the issue. Here, what confuses them is the term regression testing. However, regression testing and retesting hold major differences.

If you are new to software testing, you might think that the terms “retesting” and “regression testing” are similar. However, it is a fact that they both are different, although related. We will explore in this section how the retest process is distinct from regression testing.

First, regression and retest are part of software validation in the software development process. Retest is mainly done at the end of a specific phase of development. In other words, when you want to ensure that a working product is not riddled with bugs from previous testing, you do a retest. In contrast, regression testing can be executed in any development phase to ensure the correct working of the specific aspect of codes.

In some situations, testers can run retests by simply reading earlier test outputs or reports to check any issue and its fixation. A comprehensive investigation can also be done by individually checking on the earlier issues to ensure they are taken care of. However, regression testing is mainly done through a test plan and executing it on every application version, initiating with the latest. In such an approach, you need to ensure that every application change is appropriately tested.

Below are some key pointers on the differences between regression and retest processes:

Understanding Regression testing and Retesting with an Example

The difference between regression and retest can be explained by the example below.

Say, if there is an issue in a banking web application's login page where customers cannot access their account details. Even though they were asked to try to log in again, they failed to login into their account. The support team looked into the issue and ensured that such a thing did not happen again.

The developer team made code-level changes to ensure successful login to the account page in every browser. However, the testing here not only involves a login page but also ensures that code changes do not affect other functionality of banking web applications. Here, the testing done will test the application for modification. This is called regression testing.

On checking for the issue again corresponding to the modification done, the testing team tried to log in to the page, but it failed. The support team communicated with the concerned developer and explained the issue. However, the developer informed that they had fixed the issue. QA team testing the working of the web application to check whether the issue is fixed, called retesting.

Hence, a retest is important in the software testing process and is a prerequisite to ensure its working.

We addressed the significance of the retest process, which gives an idea of its relation with software testing. Let us understand some of its typical applications in software testing. Here are some of the applications of retests in software testing:

• Applied to rectify any specific error or bugs, which require verification.
• Checks the working of the complete system to validate the final functionality.
• Checks the quality of a particular part of the system.

Basically, the retest process involves a manual approach. It also considers the primary phases for testing the software application.

Below are the phases involved in a retest process:

• Selection of test cases: Test selection is an approach in which specific test cases from the test suite are executed to invigilate whether the correction of errors in software is done or not. Generally, test cases are differentiated into reusable and obsolete, where reusable test cases are used to run retest.
• Application of test cases: The main focus of the retest process is to compare the anticipated output of the test cases. Therefore, the test cases with standard pre-executed result sheets need to be applied.
• Estimation of time: On identifying the test cases, testers should consider the total execution time to be involved in retests. The factors like test case evaluation may add extra time.
• Module tracking: In situations of failing test cases, it is a major challenge to identify the corresponding modules for the error. Hence, the software part is divided into different individual modules.

To do this, small test cases are implemented for specific individual modules. The modules not showing expected outcomes are marked as defective modules. In such a way, tracking of defective modules is accomplished.



• Retesting the module: Retest the defective module until it is fixed.
• Reintegration of the module: On fixation of the defective module, complete integration of the test cases are applied to the software. Further, the working of the software is checked.

Retesting of the software application can only be done through a manual approach. As highlighted in the above section, the main reason is that it only focuses on the specific defect. Hence, it is appropriate for the manual testing approach since it can be done accurately rather than using the automated method.

To run retest, the testing team should have sound knowledge of the current status of the software application. This knowledge of the software's working and how to make it effective by rectifying bugs eases the manual approach.

The tester manually executes the test cases to validate the changes done in the application. It is done to ensure that such changes do not cause any additional defects and that failed cases identified are eliminated in the new release. You can perform manual retests after modifying the changes to the software, fixing the defects, and completing the software testing cycle.

You can follow the steps below to run a retest manually:

Step 1: Determine the changes to the software application and the area that requires retests.

Step 2: Review and update the test cases requiring retests in line with the changes.

Step 3: The developed test cases should be executed manually.

Step 4: Analyze the actual output with the expected result to evaluate that changes do not cause new defects.

Step 5: If the defect is identified, document it and report it to the development team.

Step 6: Reiterate the manual retest process till all the flaws are fixed.

However, you might wonder why retesting cannot be done through an automated approach. There are several reasons for this. Let us get an idea from the below section:

You can’t retest an application with an automated approach. Some common reasons are highlighted below:

• Intricacy: Some of the failed cases may correspond due to the complexity of the software. Therefore, such failed cases are difficult to automate.
• Unexpected result: The changes done in the software may give unexpected results. The fail cases in such situations require manual testing to verify the outcome.
• Cost and resource: Automating the retest process may be expensive as this involves the use of additional hardware and software. It is problematic to justify the cost of minute changes in the software.
• Restriction of time: Automating the retest process involves incurring a tremendous amount of time, and as there might be pressure on timely release, then a manual approach is the best option.

By now, we have understood the significance of a retest process and how to perform it. However, the existence of valid consideration in retests requires attention. Below are some points that need to be taken into account.

• The retest process necessitates the formation of a new software build when the issue is fixed based on the first report.
• There is the possibility that software sent for retests might undergo code-level changes. Therefore, it is essential to conduct regression testing before the release of the application.
• The retest coverage and scope can only be known after fixing the issue. As an outcome, automation cannot be executed for retesting like regression.
• Application’s development time may surge if issues found in retest remain to exist. A more comprehensive and strategic evaluation is needed to investigate the root cause.

However, despite the challenges encountered in a retest process, the organization must focus on testing methods conscientiously. This could be better done by running retests on the cloud. Let us see this in detail.

Automating the retest process is not always feasible, and manual testing is required to ensure software quality. However, it might be time-consuming in some cases and not a scalable process. Cloud testing platforms like LambdaTest help you overcome test infrastructure related challenges. It allows you to perform manual testing at scale over an online browser farm of 3000+ real browsers, devices, and operating systems.

Below are the steps to run a retest of your web or mobile applications on a cloud-based platform like LambdaTest. For demonstration, let's retest web applications.

Step 1: Sign up for free and log in to your LambdaTest account.

Step 2: Choose Real Time Testing > Browser Testing from the left-side menu bar.

Step 3: Now, you have to enter the website URL in the provided field. You can select the browser you want to test, its VERSION, OS, and RESOLUTION, and hit START.

A cloud-based real operating system will be launched where you can access different features offered by LambdaTest’s in-session tools, including capturing screenshots, logging bugs, video recording test sessions, and more.

LambdaTest also provides a real device cloud for more accurate test results. You can learn more about real device testing on LambdaTest through this video.

You can also subscribe to the LambdaTest YouTube Channel and stay updated with the latest tutorial around Selenium automation testing, Playwright, Appium, and more.

Now, to know how to run a retest, it is necessary to understand its best practices. It will help to decide whether to retest and the way of doing it correctly. Here are some of its best practices:

• Provide complete information on the issue noted

While retesting and committing to fixing a bug, it is recommended to include sufficient information on the scenarios in terms of the issue. It will allow other team members to reproduce it and run retests efficiently and faster.



• Ensures all test pass before release is ready

In the process of developing new and old features in an application, it is important to be definitive that all test pass before release are ready to retest. However, when it is not ready, the QA team should be asked to test them and ensure that bugs are fixed. Consider that although it is possible to fix the bug yourself, there is always a chance of making a mistake.



• Include regression tests

In the software development cycle, regression testing is one of the best practices when there is a need to add or eliminate any features of the applications. Regression testing should be a part. The significant advantage associated with this is the reduction of risk related to fixing regression due to modification done during the development of different features on top of it.



• Full functional product

When you are about to release a beta version of any product, it is vital to ensure its complete functionality. Additionally, also make sure that all the bugs are fixed.



• Release of a stable version with the bug fix

When you want to release stable versions of the applications, it is vital to assure that all the bugs are fixed. It is crucial to fix bugs while developing different features on top of the release features. However, if they are not considered in their corresponding releases, then users trying the new feature of the application may experience issues due to such changes.

In this guide, we explored retesting with its overview, example, benefits, drawbacks, significance, application, way to perform, best practices, and many more. Let‘s iterate over the learnings all through.

A retest process is part of software testing, ensuring that an earlier noted bug is fixed in a new product release. It is performed manually. However, cloud-based platforms can be a better option to save time. Such a platform can help save lots of effort and relieve testers and developers' work in their Agile development cycle.

Retests should not be considered a complex process but a critical phase of development cycles. It must be included as a systematic process to fix bugs and improve the quality of work.