Learn how to document use cases and user actions in software testing. Explore test scenarios that depict user interactions with websites and apps, covering various user situations. Improve your testing strategy today.
OVERVIEW
A test scenario, or a scenario test, serves as documentation for a specific use case. It outlines the key steps and conditions to be tested and provides a structured approach for evaluating the functionality of a system or application. Test scenarios are essential to verify that the software performs as expected and meets the requirements given by the stakeholders or clients. It helps identify potential issues, validate user interactions, and ensure overall quality and reliability.
It is known that massive competition exists in releasing robust and high-quality software applications in today's digital era. To ensure this, performing software testing is very important to detect any flaws and errors in the developed software applications.
But where to begin with software testing? Here, the test scenario has a crucial role in software testing to check and verify the software applications' performance, functionality, and usability of the software applications. It acts as a guideline for software testers, offering a structured path to uncover vulnerabilities and ensure a seamless user experience.
In this tutorial, we will detail the test scenario by highlighting its significance, types, examples, best practices, and others and knowing these crucial concepts in test scenarios that will help you get started with software testing.
Let's begin to understand the idea of what is a test scenario?
To understand the test scenario, first, let us know what is meant by "scenario." In the software development industry, a system denotes the trajectory or journey a user follows while engaging with an application or website. The responsibility of a tester involves exploring user interactions with functionalities and identifying potential issues that may arise.
A "test scenario" is a collection of manual or automated test cases to assess a project's positive and negative aspects. These scenarios mirror how end users could employ software applications, allowing developers to validate alignment with client expectations. They offer an overview of testing requirements for a QA company.
A test scenario describes a situation in which the software will be utilized, coupled with an outline of anticipated behavior. This aims to assess how the software applications handle user inputs, respond to varying data types, and interface with external systems.
Illustratively, consider an eCommerce website, LambdaTest Playground, as the software in question. A test scenario might encompass inspecting the steps of adding a product to the cart, making a payment, and receiving a confirmation email. This test scenario delineates the necessary actions and their expected outcomes. Hence, when creating a test scenario, testers must place themselves in the users' place, delving into real-world scenarios. The software will be encountered upon its public release. Tester effectively embodies the role of an end-user, navigating genuine scenarios and applications using test cases.
The optimal approach to creating a test scenario involves gathering input from clients, stakeholders, and developers for a genuine and precise test scenario. This strategy facilitates the comprehensive coverage of all potential user situations, enabling thorough evaluation of the software's operational pathways. The core objective of a test scenario is to evaluate the system's overall performance from an end-user's point of view, granting insight into how the software will navigate in real-world scenarios.
The significance of a well-defined test scenario must be considered. They function to ensure all requisite tests are executed, guaranteeing a comprehensive assessment of the software applications before their launch. This proactive approach mitigates the likelihood of glitches and flaws, securing software that aligns with user demands and specifications. Now, let us learn more about it by defining its key features.
Test scenario needs to be clearly defined to ensure that software testing is heading in the right direction and checks all the components and complete functionality of the software application. Thus, to achieve this, knowing its key features will be beneficial.
Test Scenario | Test Case |
---|---|
Contains high-level documentation describing end-to-end functionality to be tested. | Contains specific test steps, data, and expected results for testing application features. |
Focuses more on "what to test" than "how to test." | Emphasizes both "what to test" and "how to test." |
Usually, a one-liner leads to potential ambiguity during testing. | Includes detailed steps, prerequisites, expected outcomes, eliminating ambiguity. |
Derived from test artifacts like BRS, SRS, etc. | Mostly derived from test scenarios, with multiple cases possible from one scenario. |
Supports agile testing of end-to-end functionality. | Facilitates exhaustive testing of an application. |
Represents high-level actions. | Represents low-level actions. |
Requires comparatively less time and resources for creation and testing. | Demands more resources for test case documentation and execution. |
Quality Analysts (QA) must never skip creating test scenarios when involved in software testing. This, is crucial to know why building a test scenario is essential. Here are some reasons.
However, there are certain conditions where you cannot create a test scenario. Let us learn those from the below section.
Two types of test scenarios are involved in software testing, which include positive and negative test scenarios.
In this test process, the behavior and function of software applications are tested as per their intended function and with valid data input. This type of testing focuses on scenarios where users follow the standard, expected flow of actions. For example, if you are testing any eCommerce website, the following are the optimistic test scenarios.
In this type of test, the main emphasis is on verifying how software applications handle or manage unexpected inputs and test conditions. Here, testers use invalid data and incorrect inputs, leading to incredible functionality and errors.
Continuing with the eCommerce website example, an adverse test scenario might be involved.
Let us understand this with different examples.
While test scenarios offer valuable assistance, there are instances where their creation might need to be revised. The test scenario might not be suitable.
Let's discuss the test scenario for the LambdaTest login page.
Incorporate the following aspects within this scenario
Now, simulate the scenario (with incorrect credentials)
Evaluate the functionality of buttons for logging in and signing up.
Execute the following actions in this scenario.
A test scenario document may include the following sections.
A test scenario plays a crucial role in prioritizing the user base of your technological programs. They grant you valuable insight into how your creations are perceived, enhancing your confidence in the software application's intended functionality.
The significant advantages of performing test scenarios for the software applications are explained below.
Based on the above example of different test scenarios, you must anticipate that additional software application functionality has respective test scenarios. In terms of this scenario, testing addresses the evaluation of the performance of software applications under diverse real-world scenarios.
There are many types of scenario testing that all QA must be aware of so that no component or functionality of the software applications is skipped from being tested. Some of those testing types are highlighted below.
Functional testing scenario: In this scenario testing type, the main focus is given to the functionality of the software application and verifying that it works in line with user requirements, for example.
Gaming App:
Performance testing scenario :In this testing type, the performance of the software application is evaluated in heavy load conditions. It is done by simulating real-world usage patterns and finding application errors, for example.
Cloud-Based Document Collaboration Tool:
Security testing scenario: This scenario testing type addresses the security of the software applications by checking the way it safeguards them from Malware attacks and other security vulnerabilities. For example:
Web Application Security Testing:
Usability testing scenario: This scenario testing type addresses the usability of the software applications, like how practical and user-friendly the applications are. For example.
Mobile Banking App:
Formulating a test scenario typically requires a comprehensive grasp of the requirements, a clear understanding of the test objectives, and the establishment of a suitable test environment. These prerequisites encompass more details, which we will explore further including.
Knowing the fundamental concepts of the test scenario, it is now essential to know different approaches to writing or creating test scenarios. Creating a practical test scenario for your application involves several key steps. Here's a four-step process to guide you through the process.
1. Identify and Analyze the Software Requirements
Initiate the test scenario process by carefully reading the documentation that outlines the product's requirements, as established by the System Under Test (SUT). These documents encompass the Business Requirements Specification (BRS), the Software Requirements Specification (SRS), and the Functional Requirements Specification (FRS). Supplementary resources such as instruction manuals and relevant books related to your application can also be consulted. These materials aid in identifying the specific functions that the test scenario needs to assess.
2. Anticipate the user's actions
Encompass potential and actions of the end to reflect how they might interact with your product post-purchase. Drawing insights from the requirement documents, envision user activities corresponding to each specification. Creating scenarios based on the program's intended purpose can be particularly useful. For instance, if your application is an internet search engine, consider users' desire to access images and search for web articles.
Additionally, it contemplates various ways in which consumers could exploit the product's features, enabling the identification of potential vulnerabilities and enhancing security. A comprehensive test scenario covers all aspects of the software and explores all conceivable possibilities to scrutinize functions across multiple domains effectively.
3. Formulate Test Scenario
Construct scenarios encompassing every conceivable user action applicable to your program's operation. Assign numerical references to the identified user activities you intend to test, facilitating the assessment of the thoroughness of your testing approach. During this phase, revisiting the requirement documents ensures that the user actions you've outlined are comprehensive. Verify the correlation between user activities and software functionality.
4. Align Scenarios with Requirements
Verify the alignment of each included user action with the stipulations outlined in the requirement documents. Develop a Traceability Matrix visually demonstrating these connections, validating that your methodology aligns with the client's expectations. Elaborate on the user actions you've defined to evaluate the software's overall performance comprehensively. Narrow your testing observations into a single document, providing stakeholders with a holistic assessment of your test scenario's effectiveness in a centralized format.
To create test scenarios, it is important to include certain best practices. Some of those are as follows.
The fundamental purpose of the test scenario revolves around observing how various software application components perform in authentic user environments. Most software and applications are utilized by real-life users on real devices rather than relying on emulators or simulators.
Consequently, using real devices is necessary, leaving no room for exceptions. Moreover, executing test scenarios on real devices, the latest cutting-edge devices, and older legacy systems is imperative. This approach acknowledges that only some possess the resources (or inclination) to employ the most current hardware. Therefore, a significant probability exists that the device used to operate the application in question could be several years old or older.
Considering the unpredictable variety of devices used to access websites and apps in today's fragmented landscape, conducting tests across as many devices as possible is crucial for optimal results. Without a comprehensive in-house device lab that's regularly updated and meticulously maintained, the wiser choice is to leverage cloud-based testing infrastructure like LambdaTest.
LambdaTest is an AI-powered test orchestration and execution platform that offers over 3000+ real browsers, devices, and OS combinations accessible worldwide, enabling convenient testing regardless of location and time. Utilize their real device cloud for reliable testing and accurate testing results, ensuring speed and precision. Here are some of the fantastic features of LambdaTest.
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In the Software Testing Life Cycle (STLC), comprehending and defining the test scenario is pivotal. Establishing a solid groundwork for test scenarios can significantly enhance software quality. The terms "test cases" and "test scenario" are often used interchangeably. This guide provides an in-depth exploration of test scenarios, encapsulating these insights.
The test scenario is the least detailed documentation – concisely depicting a user's objective during software utilization. For instance, it could involve testing the successful program logout through closure. Typically, a test scenario necessitates diverse testing methodologies for comprehensive coverage. Based on this succinct description, a tester might select exit the program via the menu, terminate it using the task manager, power off the computer, or observe its behavior upon memory exhaustion and crashing.
As test scenarios offer minimal testing guidance, they empower testers with maximum flexibility. Embracing test scenarios within your testing approach is a positive stride, fostering the creation of top-notch software that meets and surpasses customer expectations.
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Author's Profile
Nazneen Ahmad
Nazneen Ahmad is an experienced technical writer with over five years of experience in the software development and testing field. As a freelancer, she has worked on various projects to create technical documentation, user manuals, training materials, and other SEO-optimized content in various domains, including IT, healthcare, finance, and education. You can also follow her on Twitter.
Reviewer's Profile
Shahzeb Hoda
Shahzeb currently holds the position of Senior Product Marketing Manager at LambdaTest and brings a wealth of experience spanning over a decade in Quality Engineering, Security, and E-Learning domains. Over the course of his 3-year tenure at LambdaTest, he actively contributes to the review process of blogs, learning hubs, and product updates. With a Master's degree (M.Tech) in Computer Science and a seasoned expert in the technology domain, he possesses extensive knowledge spanning diverse areas of web development and software testing, including automation testing, DevOps, continuous testing, and beyond.
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